Ever been called lazy when trying to simplify something? 🙋‍♂️

We started the week with my thoughts on creating effortless customer experiences. So it’s no coincidence that my CX Thought Leadership “Pick of the Week” tackles seamless experiences – led by Stacy Sherman🎙️🎧 📘 Sherman and Greg McKeown

“Easy does not equal lazy,” YES! 👍

“Lazy is not willing to put in effort. Easy is something not taking unnecessary effort.”  It’s about contributing in a sustainable way. Thank you Greg!

Create frictionless experiences. Remove roadblocks. Simplify choices. Break down silos. Keep your teams happy. You can do it!

Great job both of you…check it out here:

https://lnkd.in/ef-8KmpY

#CX  #CES #CustomerExperience #CustomerLoyalty #EmployeeExperience